Politique d’expédition

Aurashop Shipping Policy
Fast, Secure Delivery—Because Your Glow Shouldn’t Wait

At Aurashop, we're dedicated to getting your beauty essentials to you quickly and safely—so you can start glowing with confidence as soon as possible. Here’s everything you need to know about how we ship your skincare and beauty orders:

1. Order Processing

  • Orders are processed within 1–3 business days after payment is received.

  • Processing times do not include weekends or public holidays.

  • Once your order ships, you’ll receive a confirmation email with tracking details.

2. Shipping Methods & Estimated Delivery Times

We offer flexible shipping options to fit your needs:

  • Standard Shipping: 10–20 business days

  • Expedited Shipping: 5–10 business days

  • Priority Shipping: 3–5 business days

Note: Delivery times are estimates and may be affected by customs processing, carrier delays, or natural events.

3. Shipping Costs

  • Shipping rates are calculated at checkout based on your selected shipping method, package weight, and delivery destination.

  • You’ll see the total shipping cost before completing your order.

4. International Shipping

We proudly ship worldwide! Please note:

  • Delivery times and costs vary by destination.

  • International orders may be subject to customs duties, import taxes, or other local fees, which are the responsibility of the recipient.

5. Order Tracking

  • Once your order is on its way, you’ll receive a tracking number via email.

  • Track your shipment via our website or directly through the carrier’s tracking portal.

6. Shipping Address

  • Please ensure your shipping address is accurate and complete at checkout.

  • If you need to make a change, email us immediately at aura@gmail.com.

We cannot modify addresses after an order has shipped, and are not responsible for undeliverable packages due to incorrect addresses.

7. Lost or Damaged Packages

If your order is lost or arrives damaged:

  • Contact us at aura@gmail.com within 7 days of the estimated delivery date.

  • We’ll investigate with the carrier and arrange a replacement or refund as needed.

8. Shipping Restrictions

  • Certain items may have shipping restrictions due to size, weight, or regulatory guidelines. Any limitations will be listed on the product page.

  • We do not ship to:

    • P.O. Boxes

    • APO/FPO addresses

    • Certain remote or restricted regions

Thank you for choosing Aurashop to elevate your skincare routine. We’re honored to be part of your beauty journey—and we’re here to deliver, every step of the way.